Elastic Email

You add Elastic Email to Mailway as Any SMTP server. Mailway signs in to Elastic Email’s SMTP server with an Elastic Email SMTP credential and hands each mail over.

Before you start

• An Elastic Email account with your sender domain verified. See Deliverability for what each record proves.
• An Elastic Email SMTP credential, created in Elastic Email’s SMTP settings. Its username defaults to the email address you sign in to Elastic Email with. Elastic Email shows the password once, when the credential is created, so copy it then.

Add the account in Mailway

1. Add the provider.

   In the console, open Providers → New provider and pick Any SMTP server. Fill in:

   Field	Value
   Server	smtp.elasticemail.com
   Port	2525 or 587, or 465
   Encryption	STARTTLS for 2525 and 587, SSL/TLS (implicit) for 465
   Username	the Elastic Email SMTP credential’s username
   Password	the Elastic Email SMTP credential’s password
   TLS verification	leave it on

   Secrets are encrypted at rest.

2. Attach it to a project.

   Open the project, attach the provider, and position it in the failover order.

Delivery events

Mailway doesn’t read delivery reports from Elastic Email, so the last state a mail can reach is accepted, when Elastic Email takes it. Bounces and complaints that Elastic Email learns about later don’t reach Mailway, and they aren’t added to the project’s suppression list.

Check the connection

The provider page’s connection check signs in to Elastic Email’s SMTP server and closes the connection without sending anything. It tells you if the server, port, encryption, or credentials are wrong.

What Elastic Email changes

If open or click tracking is on in your Elastic Email account, the delivered copy carries a tracking pixel and rewritten links. Mailway’s own archive always keeps the message as your app sent it.

Note

Elastic Email hasn’t been through Mailway’s provider tests yet, so this page lists what Elastic Email documents rather than what we measured. The tested providers are in What providers change.

Limits

Your Elastic Email plan’s own sending limits apply.